Philipp Heltewig, who was CIO at marketing firm Sitecore before it was sold to private equity group EQT in 2016, joined forces with Sascha Poggemann and Benjamin Mayr […]
Google Cloud rolls out new gen AI products for retailers
Google wants to inject a little generative AI into retail. Or to try, at least. To coincide with the National Retailer Association’s annual conference in NYC, Google Cloud […]
Siena AI raises $4.7M to develop an empathic AI customer service agent
Merchants want to give their customers the best experience possible. However, when a delivery doesn’t get there on time, or an order is wrong, you have to work […]