There aren’t many growth funds in Europe, but one of them now has fresh capital to invest in enterprise companies: German investment management firm DTCP held the final […]
Decagon claims its customers service bots are smarter than average
One red-hot category in the generative AI space is customer support, which isn’t surprising, really, when you consider the tech’s potential to cut contact center costs while increasing […]
Cognigy lands cash to grow its contact center automation business
Philipp Heltewig, who was CIO at marketing firm Sitecore before it was sold to private equity group EQT in 2016, joined forces with Sascha Poggemann and Benjamin Mayr […]